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At Rathore Sev Wala, we are committed to delivering fresh and high-quality products. Due to the perishable nature of food items and strict hygiene standards, we do not accept returns or exchanges once an order has been delivered. All sales are final.
While we do not accept general returns, we will address issues where we are at fault. If you receive a damaged, defective, or incorrect product, please follow these steps:
Report the Issue: Contact us within 48 hours of delivery.
Provide Proof: Send your order number and clear photos of the damaged or incorrect item to our email or WhatsApp.
Resolution: Upon verification, we will either send a replacement or issue a full refund.
Refunds are only issued for orders confirmed as damaged or incorrect by our team.
Refunds will be credited to your original payment method.
Please allow standard banking processing time for the refund to reflect in your account.
If you have received a damaged or wrong order, please reach out to us immediately:
📞 Phone: +91 8839992286 📧 Email: Rathoresevwala810@gmail.com
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Welcome to Rathore Sev Wala. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
📍 124 Srishti Villa, Near Clubhouse, Silicon City, Indore, Madhya Pradesh, India
📞 +91 8839992286
📧 Rathoresevwala810@gmail.com
1. Acceptance of Terms
By using our website, placing an order, or contacting us, you agree to follow these Terms & Conditions and any policies referenced on our website (including our Privacy Policy and Return Policy).
If you do not agree, please refrain from using our services.
2. Use of Website
You agree:
To use the site only for lawful purposes
Not to misuse or disrupt website functionality
Not to attempt unauthorized access to our servers or systems
We reserve the right to deny service to anyone for any reason at any time.
3. Product Information
We make every effort to display accurate product descriptions, prices, and images.
However, we do not guarantee that:
Product colors on screen will perfectly match the actual product
Product details will be error-free, fully current, or complete
We may update product information at any time without notice.
4. Pricing & Payments
All prices listed on our website are final and inclusive of applicable taxes unless stated otherwise.
We reserve the right to modify pricing at any time.
Payments are processed securely through trusted third-party gateways.
We do not store your full payment details.
5. Orders & Availability
We reserve the right to:
Refuse or cancel any order
Limit quantities purchased per household or customer
Make changes or discontinue products at any time
If an order is canceled or modified, we will notify you using the contact details you provided.
6. Shipping & Delivery
Delivery times are estimates and may vary due to location, courier delays, or unforeseen issues.
Once handed over to the courier, delays are not under our control.
Incorrect addresses may result in failed delivery; customers are responsible for providing accurate details.
(If you want, I can write a full separate Shipping Policy too.)
7. Returns & Refunds
We offer returns. Conditions apply based on our Return Policy, which forms part of these Terms.
To request a return, contact us at:
📞 +91 8839992286
📧 Rathoresevwala810@gmail.com
8. Intellectual Property
All content on our website—including logos, images, text, designs, graphics, and product names—is the property of Rathore Sev Wala and is protected by copyright laws.
You may not:
Copy, reproduce, or distribute content without permission
Use our name or materials for any unauthorized commercial activity
9. Third-Party Services
We use trusted third-party providers for payment processing, analytics, and delivery.
These services have their own terms and privacy policies.
We are not responsible for issues arising from third-party services.
10. Limitation of Liability
Rathore Sev Wala is not liable for:
Any indirect, incidental, or
consequential damages
Losses caused by delays, website errors, or third-party failures
Misuse of products after delivery
Your use of the site is at your own risk.
11. Changes to Terms
We may update these Terms & Conditions at any time.
Changes take effect immediately once posted on the website.
Continued use of our site constitutes acceptance of the updated terms.
12. Contact Information
For questions regarding these Terms & Conditions, you can contact us at:
📍 124 Srishti Villa, Near Clubhouse, Silicon City, Indore, Madhya Pradesh, India
📞 +91 8839992286
📧 Rathoresevwala810@gmail.com