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At Rathore Sev Wala, your satisfaction matters to us. If you’re not fully happy with your order, we offer 7-day returns and exchanges.
You may request a return or exchange if:
The item is unused, unopened, and in its original packaging.
The request is made within 7 days of delivery.
The product is in the same condition as received.
For hygiene and safety reasons, we cannot accept returns on:
Opened or partially consumed namkeen
Items without original packaging
Products damaged after delivery
Contact us through phone or email with your order number and reason for return/exchange.
Our team will review your request and guide you through the process.
Once approved, we will arrange a return pickup or schedule an exchange delivery.
After the product is inspected, your refund or replacement will be processed.
Refunds are issued to your original payment method.
Processing time may vary depending on your bank or payment provider.
For any return or exchange queries, reach out to us:
📍 124 Srishti Villa, Near Clubhouse, Silicon City, Indore, Madhya Pradesh, India
📞 +91 8839992286
📧 Rathoresevwala810@gmail.com
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Welcome to Rathore Sev Wala. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
📍 124 Srishti Villa, Near Clubhouse, Silicon City, Indore, Madhya Pradesh, India
📞 +91 8839992286
📧 Rathoresevwala810@gmail.com
1. Acceptance of Terms
By using our website, placing an order, or contacting us, you agree to follow these Terms & Conditions and any policies referenced on our website (including our Privacy Policy and Return Policy).
If you do not agree, please refrain from using our services.
2. Use of Website
You agree:
To use the site only for lawful purposes
Not to misuse or disrupt website functionality
Not to attempt unauthorized access to our servers or systems
We reserve the right to deny service to anyone for any reason at any time.
3. Product Information
We make every effort to display accurate product descriptions, prices, and images.
However, we do not guarantee that:
Product colors on screen will perfectly match the actual product
Product details will be error-free, fully current, or complete
We may update product information at any time without notice.
4. Pricing & Payments
All prices listed on our website are final and inclusive of applicable taxes unless stated otherwise.
We reserve the right to modify pricing at any time.
Payments are processed securely through trusted third-party gateways.
We do not store your full payment details.
5. Orders & Availability
We reserve the right to:
Refuse or cancel any order
Limit quantities purchased per household or customer
Make changes or discontinue products at any time
If an order is canceled or modified, we will notify you using the contact details you provided.
6. Shipping & Delivery
Delivery times are estimates and may vary due to location, courier delays, or unforeseen issues.
Once handed over to the courier, delays are not under our control.
Incorrect addresses may result in failed delivery; customers are responsible for providing accurate details.
(If you want, I can write a full separate Shipping Policy too.)
7. Returns & Refunds
We offer returns. Conditions apply based on our Return Policy, which forms part of these Terms.
To request a return, contact us at:
📞 +91 8839992286
📧 Rathoresevwala810@gmail.com
8. Intellectual Property
All content on our website—including logos, images, text, designs, graphics, and product names—is the property of Rathore Sev Wala and is protected by copyright laws.
You may not:
Copy, reproduce, or distribute content without permission
Use our name or materials for any unauthorized commercial activity
9. Third-Party Services
We use trusted third-party providers for payment processing, analytics, and delivery.
These services have their own terms and privacy policies.
We are not responsible for issues arising from third-party services.
10. Limitation of Liability
Rathore Sev Wala is not liable for:
Any indirect, incidental, or
consequential damages
Losses caused by delays, website errors, or third-party failures
Misuse of products after delivery
Your use of the site is at your own risk.
11. Changes to Terms
We may update these Terms & Conditions at any time.
Changes take effect immediately once posted on the website.
Continued use of our site constitutes acceptance of the updated terms.
12. Contact Information
For questions regarding these Terms & Conditions, you can contact us at:
📍 124 Srishti Villa, Near Clubhouse, Silicon City, Indore, Madhya Pradesh, India
📞 +91 8839992286
📧 Rathoresevwala810@gmail.com